Return and Refunds

 

Not in love? Totally okay — it happens to the best of us.

 

Cancellation
If we cancel your order due to stock issues, you’ll receive a 100% refund — no questions asked.

Returns
We gladly accept returns within 7 days of delivery (based on postmark date).
To keep things fair:

Items must be original, unused, and unaltered

No washing, wearing, or “just tried it out for dinner” moments 😉

Items that are worn, damaged, washed, or modified can’t be returned

Please be careful of makeup or deodorant rubbing off on the garment, as items in these conditions won’t be accepted. 

 

Not Eligible for Returns or exchanges
Some pieces are final by nature:

Accessories

Customized products

Final Sale items
(If it says Final Sale, it really means final — no plot twists.)

 

Return Shipping
Return shipping costs are handled by the customer.

 

Quality Promise
We are committed to providing quality products at accessible price. If your product is damaged due to a material or manufacturing error, we’ll replace it or work with you on another solution. Get in touch with our customer service team at service.lilithdress@outlook.com with your oder number